Terms and Conditions
Welcome to Rooted Serenity. These Terms and Conditions govern your use of our website and services offered by Rooted Serenity, including yoga instruction, meditation workshops, mindfulness coaching, corporate wellness programs, prenatal and postnatal yoga, sound bath healing, and specialized retreats. By accessing or using our online platform, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
1. Acceptance of Terms
By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, which constitute a legally binding agreement between you and Rooted Serenity.
2. Services Provided
Rooted Serenity offers a variety of health and wellness services designed to support your well-being. These include, but are not limited to:
- Yoga instruction for all levels
- Meditation workshops
- Mindfulness coaching
- Corporate wellness programs
- Prenatal and postnatal yoga
- Sound bath healing
- Specialized retreats
Specific details, schedules, and pricing for each service are available on our online platform and may be updated from time to time.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information when booking or registering for services.
- Comply with all applicable local, provincial, national, and international laws and regulations.
- Be respectful and maintain a positive environment during classes, workshops, and retreats.
- Consult with a healthcare professional before starting any new exercise or wellness program, especially if you have pre-existing health conditions or concerns.
- Inform instructors of any physical limitations or health issues that may affect your participation in our programs.
4. Booking and Payment
All bookings for classes, workshops, retreats, and other services must be made through our online platform or other specified methods. Payment is required in full at the time of booking, unless otherwise stated. All prices are listed in Canadian Dollars (CAD) unless specified differently. Rooted Serenity reserves the right to change service prices at any time without prior notice.
5. Cancellation and Refund Policy
Our cancellation and refund policies vary depending on the specific service. Please refer to the detailed policy provided at the time of booking for classes, workshops, corporate programs, and retreats. Generally:
- For individual classes and workshops, cancellations made within a certain timeframe may be eligible for a refund or credit.
- Retreats and specialized programs often have stricter cancellation policies due to associated commitments.
- Rooted Serenity reserves the right to cancel or reschedule services due to unforeseen circumstances or insufficient enrollment. In such cases, participants will be offered a full refund or the option to transfer their booking to an alternative date or service.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, audio, video, and service names, is the property of Rooted Serenity or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, display, or create derivative works of any content without prior written permission from Rooted Serenity.
7. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. Rooted Serenity does not warrant that our services will be uninterrupted, error-free, secure, or meet your specific requirements. While we strive to provide a safe and beneficial environment, participation in physical activities carries inherent risks. You acknowledge and assume all risks associated with your participation in our programs.
8. Limitation of Liability
To the fullest extent permitted by law, Rooted Serenity, its directors, employees, and agents, shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
9. Indemnification
You agree to defend, indemnify, and hold harmless Rooted Serenity and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the service, by you or any person using your account and password; b) a breach of these Terms, or c) your violation of any laws or rights of a third party.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Rooted Serenity
- 2847 Yew Street, Suite 300
- Vancouver, British Columbia, V6K 3E7
- Canada
- Phone: (604) 555-0182
These Terms and Conditions were last updated on October 26, 2023.